Terms of Service

Effective: 8 July 2026 · Version 1.0 (Platform)

These terms are an agreement between you and Clarova Lifestyle and Retail Private Limited ("Clarova", "we") governing your use of the Invisible Dukan platform (the "Platform"). By creating an account you accept these terms.

The service

The Platform helps online sellers manage marketplace operations — inventory sync, order management, profit-leakage detection, claim recovery, and GST/financial reporting — across connected marketplaces. Features vary by subscription plan and marketplace availability. Marketplaces we integrate with are independent platforms; we are not affiliated with, or endorsed by, Amazon, Flipkart, Meesho or any other marketplace.

Your account & responsibilities

You must provide accurate registration details and keep your credentials confidential. You are responsible for activity on your account, for the accuracy of data you supply, and for complying with each marketplace's terms when connecting it. You may only connect marketplace accounts you are authorized to operate.

Subscriptions & billing

Plans are billed in advance (monthly unless stated otherwise) at the prices shown at checkout. New accounts may include a free trial; no charge is made until the trial ends. You can cancel anytime — see our Refund & Cancellation Policy. We may change prices with at least 30 days' notice effective from your next billing cycle.

Claims & recovery outcomes

The Platform identifies and files marketplace reimbursement claims on your behalf where supported. Approval of claims is decided solely by the marketplace; figures shown on the Platform (including estimated or historical recovery amounts) are not a guarantee of future recoveries.

Acceptable use

You may not misuse the Platform: no unlawful activity, no attempts to breach security or access other tenants' data, no reverse engineering, no reselling without a written agreement, and no use that violates marketplace policies.

Intellectual property & your data

The Platform, software and branding remain our property. Your business data remains yours; you grant us the licence needed to operate the service for you. On termination you may export your data for 30 days, after which we may delete it subject to legal retention duties.

Availability & liability

We aim for high availability but the service is provided "as is" without warranty of uninterrupted operation. To the extent permitted by law, our aggregate liability for any claim is limited to the fees you paid us in the 12 months preceding the claim, and we are not liable for indirect or consequential losses, including marketplace decisions, suspensions, or lost profits.

Termination

You may close your account at any time. We may suspend or terminate accounts that breach these terms, with notice where practicable.

Governing law

These terms are governed by the laws of India; courts at New Delhi have exclusive jurisdiction. Questions: hello@clarova.in.